SalesForce Administrator

We are seeking two Salesforce Administrators to join our mission to improve health outcomes throughout the UK. Salesforce is centre stage of our operations platform with a busy team tasked with configuring and supporting it.

We are seeking experienced Salesforce administrators who are interested to help us migrate our legacy products into the Salesforce family of products and maintain and build on our existing Salesforce platform.

You will be Working with the wider business to include Product, Security and Release teams to integrate our cloud services. This role is primarily a remote role however some occasional travel to St Albans is likely as part of your role. You will be joining a highly collaborative environment with individuals who share the same mission.

We offer investment for Salesforce accreditations and further qualifications, and an opportunity. Individuals in the Admin space who are keen to flex their knowledge of Salesforce Development will also be given the opportunity to improve their skills.

We believe talent comes in many forms; we also have several newly created roles within our Salesforce team, so we welcome applications from individuals with a wide range of experiences. An immediate start is available.

Responsibilities:

• Serve as a primary member of the system administration team for the Salesforce.com environment.
• Ongoing Salesforce declarative updates and changes aligned to Release Management process and reflecting new project driven adaptations and additions.
• Handle fundamental admin functions including user account maintenance, reports and dashboards and other routine tasks
• Work with the wider business to help scope new Automated flows, strong communication skills and an ability to liaise with technical and non-technical teams is a requirement of the role.
• internal system audits with recommendations
• Prepare for internal/Salesforce releases with security and platform availability in mind.
• Manage Salesforce.com element for data feeds and other integrations (Mulesoft, Azure logic apps and more).
• Monitor and report on the use and adoption of Salesforce, work with the wider business to mentor and train others.
• Evaluate, scope and completion of new development requests
• Lead “Help Desk” triage and request prioritization, provide Tier 2/3 support as required.
• Create documentation and training content as needed.
• Security patches and refresh.
• Act as advisor to senior management on opportunities and risks within the Salesforce environment.
• Work with the leadership team to establish suitable processes to support admin and ongoing project driven opportunities.

Applicants will be able to display experience of working in high traffic Salesforce environments, to include Data Loading etc.

Applicants with exposure to APEX to include personal projects and/or Architecture, App builder, LWC or Visualforce are encouraged to apply, though is by no means a mandatory requirement.  Above all the right attitude willingness to roll your sleeves up and help colleagues, while sharing your voice to improving services moving forward is key to the success of these roles.  

These are newly created roles so successful individuals will have the opportunity to shape the role. You can expect to be a visible member of the team with the resources and remit needed to have a positive influence on our operations and ultimately health outcomes for millions of individuals.

Hurren & Hope our out chosen talent partner matching our own values with a focus on high quality, and positive outcomes for society. Reach out to Mark Hurren in the first instance.

Unsolicited applications or approaches from recruitment agencies will be directed to Hurren & Hope.

Thanks for your interest.