Chief Digital and Information Officer (CDIO)
£160,000 – £180,000
C-Suite Leadership Opportunity – Financial Services Transformation
Drive digital-first strategy and lead our organization through fundamental business transformation
About Us…
We are a progressive financial services organization, embarking on a comprehensive transformation programme to revolutionise our business model, create new digital value propositions, and establish a technology foundation that delivers competitive advantage. Our vision is for our members and community to have unmatched understanding and control of their finances, achieving money happiness.
The Opportunity
As CDIO, you will be a transformational leader on our executive team, responsible for orchestrating the organization’s digital evolution. This role transcends traditional technology management—you will be the architect of our digital future, reimagining business models, championing customer-centric innovation, and cultivating a digital-first culture throughout the organization. You will be the bridge between technology capabilities and business strategy, turning digital disruption into opportunity.
Key Responsibilities…
Digital Business Transformation
- Drive end-to-end digital transformation that fundamentally reimagines our business and operating models
- Identify and develop new revenue streams and digital value propositions
- Champion customer-centric innovation by leveraging digital technologies to enhance the customer journey
- Cultivate a digital-first mindset and data-driven culture across the organization
Strategic Digital Leadership
- Design and execute a comprehensive digital roadmap aligned with business objectives
- Lead the evaluation and adoption of emerging technologies to create competitive advantage
- Collaborate with the executive team to define and implement digital business strategy
- Serve as the organization’s digital evangelist, inspiring change and innovation
Technology & Data Orchestration
- Harmonize technology architecture to support digital business capabilities
- Establish enterprise-wide data governance and analytics frameworks
- Ensure seamless integration between legacy systems and new digital platforms
- Oversee the modernization of core infrastructure to enhance agility and resilience
Innovation & Customer Experience
- Spearhead digital innovation initiatives focused on creating exceptional customer experiences
- Lead the design and development of omnichannel digital products and services
- Implement agile methodologies and design thinking approaches to accelerate innovation
- Foster partnerships with fintechs and technology vendors to enhance digital capabilities
Change & Talent Management
- Lead the organizational change management required for successful digital transformation
- Build and develop diverse, cross-functional digital teams with cutting-edge capabilities
- Create an innovation ecosystem that encourages experimentation and continuous learning
- Champion digital literacy and upskilling initiatives across the organization
The Ideal Candidate…
Experience & Expertise
- Proven track record of leading successful digital transformation initiatives in financial services
- Experience in reimagining business models and creating new digital value propositions
- Strong understanding of customer experience design and digital product development
- Expertise in emerging technologies including AI, cloud, data analytics, and API ecosystems
- Background in fostering innovation cultures and managing organizational change
- Experience building and leading cross-functional digital teams
- Bachelor’s or Master’s degree in relevant field; MBA or technology leadership qualification preferred
Leadership Qualities
- Visionary leader with the ability to translate digital possibilities into business outcomes
- Strategic mindset with exceptional business acumen and commercial awareness
- Change catalyst skilled in navigating organizational resistance and driving adoption
- Digital evangelist capable of inspiring and influencing at all levels of the organization
- Innovative thinker with entrepreneurial spirit and calculated risk-taking approach
- Collaborative leader who can build bridges between technology and business functions
Why Join Us
This is a career-defining opportunity to lead transformative change in an ambitious financial service organisation:
- Shape the digital future of an organization committed to innovation
- Influence strategy at the highest level as a key member of the executive team
- Build and develop high-performing digital teams
- Drive meaningful impact for customers through digital innovation
- Competitive executive compensation package including performance incentives
Application Process
Hurren & Hope is our chosen executive search partner for this hiring, mirroring our own ethics and values. In the first instance please reach out to Mark Hurren who is heading up this campaign.
Please note speculative applications or approaches by recruiters will be forwarded to Hurren & Hope.
