Are you a hotel, Airbnb, or short-term rental expert ready to revolutionize the PropTech industry? Join the fastest-growing PropTech company and lead the charge in customer success!
We are a disruptor in this space, with a unique story that led us to this point. Our founders come from an operational background. From those humble beginnings, we have now become the fastest growing brand in many verticals within the property / real estate marketplace. Our culture is unique to us, and our clients recognise the difference. We have been remote working since our outset, but we all remain part of our tribe, enjoying the challenges that come with scaling and working closely with our clients to enhance of our product offering to further distance ourselves from the competition.
Our Customer Success team is a key part of the company’s strategy. Their work is the ‘face’ of the business. Unlike many SaaS providers in the space, we pride ourselves on solutions led consultancy. Our customer success team is made up of professionals who know the pain points of the end clients we serve, each of them coming from their environments. We work closely with them to deal with their ‘real world’ headaches, using our software solutions as part of an overall strategy that provides increased revenues and an uptick in residency across their property portfolios. Our clients include the globe’s largest asset managers and operators. They demand the best from their partners and we look to our customer service team to provide that level of service.
Working closely with our clients, you will provide genuine value that ensures our clients grow with us. You will also be the eyes and ears of the business, working closely with the product and sales teams to share opportunities to improve our offering and venture new partnership opportunities. Applicants will preferably be from a hands on operational back ground within the Hotelier, Holiday Lets or STR market, or from a PropTech environment. The company is growing rapidly, the ability to think on your feet, take on board new skill sets and a willingness to learn will be paramount to building a career with us.
For more information, please reach out to our Talent partner, Hurren & Hope, who is working exclusively with us on this vacancy. Speculative applications will be forwarded on to Hurren & Hope for review. Thank you for your interest.
